Guest Experience Lead & Product Educator

lululemon; Florida; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Career development

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our Florida stores. You will educate guests on product benefits, assist with purchases and returns, and promote omnichannel options. You’ll move across the floor to engage guests and collaborate with leadership to continually improve the store environment.

The role emphasizes inclusive teamwork, a positive attitude, and a commitment to helping guests feel welcome and supported in a luxury retail setting.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• 18 years or older.
• Willing to travel to assigned store with own transportation (if required).

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value and benefits.
• Facilitate seamless guest transactions and omnichannel programs (e.g., BOPIS, ship from store).
• Move on the floor to engage with guests and store needs.
• Receive feedback and partner with leadership to make it right.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High School Diploma / GED

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our Florida stores. You will educate guests on product benefits, assist with purchases and returns, and promote omnichannel options. You’ll move across the floor to engage guests and collaborate with leadership to continually improve the store environment.

The role emphasizes inclusive teamwork, a positive attitude, and a commitment to helping guests feel welcome and supported in a luxury retail setting.