Guest Experience Desk Specialist

Dynamic Group; Cleveland (TN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Dynamic Group in Cleveland, TN is seeking a friendly Front Desk Associate to be the first point of contact for clients and visitors. You will provide excellent customer service and administrative support to ensure smooth daily operations.

Responsibilities include greeting visitors, answering calls, managing the reception area, scheduling appointments, handling mail, data entry, and maintaining security and organization across the front desk.

Formación

• High school diploma or equivalent required.
• Previous front desk or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.

Responsabilidades

• Greet visitors in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Manage the reception area to maintain a clean and organized environment.
• Schedule and confirm appointments and meetings.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks such as data entry, filing, and record keeping.
• Provide information and support to clients, staff, and visitors as needed.
• Maintain security by following procedures and monitoring visitor access.

Conocimientos

Customer service

Communication skills

Multitasking

Organizational skills

Professional appearance

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Dynamic Group in Cleveland, TN is seeking a friendly Front Desk Associate to be the first point of contact for clients and visitors. You will provide excellent customer service and administrative support to ensure smooth daily operations.

Responsibilities include greeting visitors, answering calls, managing the reception area, scheduling appointments, handling mail, data entry, and maintaining security and organization across the front desk.