Front Desk Associate

Dynamic Group; Cleveland (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Dynamic Group in Cleveland, TN is seeking a friendly Front Desk Associate to be the first point of contact for clients and visitors. You will provide excellent customer service and administrative support to ensure smooth daily operations.

Responsibilities include greeting visitors, answering calls, managing the reception area, scheduling appointments, handling mail, data entry, and maintaining security and organization across the front desk.

Qualifications

• High school diploma or equivalent required.
• Previous front desk or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Greet visitors in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Manage the reception area to maintain a clean and organized environment.
• Schedule and confirm appointments and meetings.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks such as data entry, filing, and record keeping.
• Provide information and support to clients, staff, and visitors as needed.
• Maintain security by following procedures and monitoring visitor access.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dynamic Group Management’s legacy is built on a foundation of resilience and innovation. Since opening our doors in 2011, we have grown into a notable name in the hospitality industry. At Dynamic Group, we believe that our people are our greatest asset, and are the driving force behind our success.

Our commitment to personal and professional development, continuous education, and a supportive work environment ensures that our team members are equipped to excel and grow.

Our award-winning company fosters a culture that values innovation, teamwork, and a heartfelt commitment to excellence. Join Dynamic Group and be a part of a legacy that’s making a difference—one job, one team member, and one community at a time.

Our company offers positions across the southeast in both Tennessee and Florida. To view open positions, use the Paycor tool below. We look forward to hearing from you!

Position:Front Desk Associate

Location: Cleveland, TN

Job Id:132

# of Openings:1

Front Desk Associate

Location: Cleveland, TN 37312

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team in Cleveland, TN. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service and administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Manage the reception area to maintain a clean and organized environment.
• Schedule and confirm appointments and meetings.
• Handle incoming and outgoing mail and packages.
• Assist with administrative tasks such as data entry, filing, and record keeping.
• Provide information and support to clients, staff, and visitors as needed.
• Maintain security by following procedures and monitoring visitor access.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a front desk or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and handle a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.

How to Apply

If you are interested in joining our team as a Front Desk Associate, please submit your resume and a brief cover letter to our HR department.

Needing additional information? Feel free to connect with Human Resources today!