Guest Experience Coordinator - Senior Living

Atria Senior Living - Summit Ridge; Reno (NV); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual rewards for Full Time employees

Annual Scores Reward for Full Time/202

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living - Summit Ridge is hiring for a front desk/clerical role in Reno, NV. The position involves answering calls with a friendly, marketing-focused approach, directing inquiries, and assisting residents and visitors with information and reservations.

The role requires a high school diploma or GED, basic first aid/CPR as required, and the ability to read and write simple memos. Training, evening shifts, and a supportive team await at the community.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Ability to read and comprehend simple instructions, short memos, and write simple correspondence.

Responsibilities

• Answers incoming telephone calls in a cheerful, marketing oriented way and directs calls to the appropriate person.
• Takes and delivers messages or transfers calls when staff are unavailable.
• Provides information about the community and directions to visitors, and coordinates guestroom reservations.
• Maintains appointment calendars, transportation and beauty calendars as directed by the community.
• Operates office equipment and supports general clerical duties as needed.

Skills

Interpersonal communication

Phone etiquette

Reading and writing simple memos

Basic math

Ability to follow instructions

Education

High school diploma or GED

Job description

Atria Senior Living - Summit Ridge is hiring for a front desk/clerical role in Reno, NV. The position involves answering calls with a friendly, marketing-focused approach, directing inquiries, and assisting residents and visitors with information and reservations.

The role requires a high school diploma or GED, basic first aid/CPR as required, and the ability to read and write simple memos. Training, evening shifts, and a supportive team await at the community.