Guest Experience Coordinator – Medical Aesthetics (Onsite)

Cosmeticphysicianpartners; Chula Vista (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) Matching

Aesthetic Industry Perks

Great Culture & People-First Organi z

Job summary

Silva MD Anti-Aging and Wellness is seeking a Front Desk Receptionist to join their San Diego clinic. The role involves greeting patients, scheduling appointments, collecting information, and guiding patients to exam rooms with a warm, professional approach.

Strong communication, multitasking, and teamwork are essential in a fast-paced medical setting. On-site, full-time position with standard hours: Mondays–Thursdays 8 am–5 pm and Fridays 8 am–3 pm.

Qualifications

• Minimum 2 years of experience in sales, customer service or hospitality setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Responsibilities

• Greet and check in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Skills

Customer service

Communication

Multitasking

Teamwork

Organizational skills

Typing

Medical terminology knowledge

Tools

Phone systems

Scheduling software

Job description

Silva MD Anti-Aging and Wellness is seeking a Front Desk Receptionist to join their San Diego clinic. The role involves greeting patients, scheduling appointments, collecting information, and guiding patients to exam rooms with a warm, professional approach.

Strong communication, multitasking, and teamwork are essential in a fast-paced medical setting. On-site, full-time position with standard hours: Mondays–Thursdays 8 am–5 pm and Fridays 8 am–3 pm.