Guest Experience Coordinator - Front Desk & Marketing

Alpha Aesthetics Partners; Florida; On-site; USD 38,000 - 46,000; Full time

Job summary

Alpha Aesthetics Partners is seeking a friendly Guest Service Coordinator to ensure a smooth client experience from appointment booking through visit completion. The role emphasizes customer service, organization, and seamless coordination with medical and aesthetics staff.

The ideal candidate will handle front-desk tasks, scheduling, payments, and client communications in a fast-paced environment while promoting the practice’s services and loyalty programs.

Qualifications

• Front desk experience in a medical or aesthetics setting is preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication; proficient with scheduling software and Microsoft Office.

Responsibilities

• Greet clients warmly and manage check-in/check-out.
• Answer calls, emails, and inquiries promptly and professionally.
• Schedule appointments and maintain the clinic calendar.
• Process payments and handle billing inquiries.
• Maintain accurate client records in management software.
• Support marketing efforts by promoting services and loyalty programs.

Skills

Front desk experience

Organizational skills

Verbal and written communication

Scheduling software

Microsoft Office Suite

Multitasking

Customer-service orientation

Tools

Scheduling software

Microsoft Office

Job description

Alpha Aesthetics Partners is seeking a friendly Guest Service Coordinator to ensure a smooth client experience from appointment booking through visit completion. The role emphasizes customer service, organization, and seamless coordination with medical and aesthetics staff.

The ideal candidate will handle front-desk tasks, scheduling, payments, and client communications in a fast-paced environment while promoting the practice’s services and loyalty programs.