Guest Experience Coordinator — Front Desk (Contract)

Beacon Hill; Cincinnati (OH); On-site; USD 25,000 - 26,000; Part time

Job summary

Beacon Hill in Cincinnati, OH, seeks a Receptionist / Front Desk Guest Experience Coordinator for a contract role starting September 2026. The 32-hour week runs Monday–Thursday, 10:00 AM–6:30 PM EST, with potential for extra hours and extension. The position requires a professional, customer-focused front desk presence in a corporate office.

The ideal candidate will greet visitors, manage calls, support events, and maintain a welcoming reception area while protecting confidential information.

Qualifications

• Experience in reception, guest services, hospitality, customer service, or administrative support.
• Excellent verbal and written communication skills.
• Professional, polished, and welcoming demeanor.
• Proficient with Outlook, Teams, and Office applications.
• Ability to multitask and prioritize in a high-volume environment.
• Maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Greet and welcome visitors, employees, and contractors in a professional and friendly manner.
• Manage incoming calls, route calls appropriately, and take messages as needed.
• Answer questions and provide assistance to guests and internal employees.
• Support meeting and event coordination activities.
• Maintain a clean, organized, and professional reception area.
• Process incoming mail, packages, deliveries, and catering orders.
• Assist with visitor registration and security procedures.
• Monitor access to the office while following established protocols.

Skills

Excellent communication

Microsoft Outlook

Microsoft Teams

Microsoft Office

Multitasking

Tools

MS Office Suite

Job description

Beacon Hill in Cincinnati, OH, seeks a Receptionist / Front Desk Guest Experience Coordinator for a contract role starting September 2026. The 32-hour week runs Monday–Thursday, 10:00 AM–6:30 PM EST, with potential for extra hours and extension. The position requires a professional, customer-focused front desk presence in a corporate office.

The ideal candidate will greet visitors, manage calls, support events, and maintain a welcoming reception area while protecting confidential information.