Front Desk Concierge & Office Experience Lead

Beacon Hill; Atlanta (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid leave programs

Job summary

Beacon Hill in Buckhead, Atlanta seeks a friendly Receptionist/Office Coordinator to greet visitors, manage the front desk, and support office operations. You will answer calls, coordinate meetings, handle deliveries, and assist leadership with admin tasks.

Ideal candidates will be service-oriented, highly organized, and able to foster a positive workplace ambiance. The role emphasizes professional hospitality, collaboration with employees and clients, and contributing to a polished, welcoming

Qualifications

• 2+ years of receptionist, front desk, office coordinator, hospitality, or customer service experience preferred.
• Professional, polished, and approachable demeanor.
• Outstanding verbal and written communication skills.
• Strong customer service mindset and passion for helping others.
• Excellent interpersonal skills with the ability to interact confidently with employees, executives, clients, and visitors.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite and standard office technology.
• Positive attitude, strong work ethic, and willingness to take initiative.

Responsibilities

• Greet and welcome visitors, clients, vendors, and employees; manage the front desk and reception area.
• Answer and direct incoming calls, take messages, and handle inquiries with professionalism.
• Coordinate visitor check-ins and assist with meeting logistics and office navigation.
• Sign for and manage incoming deliveries, mail, and courier services.
• Build positive relationships through exceptional service and communication.
• Provide administrative support to leadership and team members; assist with document prep, printing, binding, scanning, notarization, and mailing.
• Coordinate courier pickups, package shipments, and office deliveries.
• Create polished internal communications, announcements, and office notices.
• Support executives with administrative requests and special projects.
• Assist with day-to-day office needs and serving as a helpful resource for employees.

Skills

Customer service

Front desk operations

Office organization

Professional communication

Guest relations

Multitasking

Interpersonal skills

Tools

Microsoft Office Suite

Job description

Beacon Hill in Buckhead, Atlanta seeks a friendly Receptionist/Office Coordinator to greet visitors, manage the front desk, and support office operations. You will answer calls, coordinate meetings, handle deliveries, and assist leadership with admin tasks.

Ideal candidates will be service-oriented, highly organized, and able to foster a positive workplace ambiance. The role emphasizes professional hospitality, collaboration with employees and clients, and contributing to a polished, welcoming