Part-time Receptionist / Front Desk Coordinator

Beacon Hill; Cincinnati (OH); On-site; USD 25,000 - 26,000; Part time

Job summary

Beacon Hill in Cincinnati, OH, seeks a Receptionist / Front Desk Guest Experience Coordinator for a contract role starting September 2026. The 32-hour week runs Monday–Thursday, 10:00 AM–6:30 PM EST, with potential for extra hours and extension. The position requires a professional, customer-focused front desk presence in a corporate office.

The ideal candidate will greet visitors, manage calls, support events, and maintain a welcoming reception area while protecting confidential information.

Qualifications

• Experience in reception, guest services, hospitality, customer service, or administrative support.
• Excellent verbal and written communication skills.
• Professional, polished, and welcoming demeanor.
• Proficient with Outlook, Teams, and Office applications.
• Ability to multitask and prioritize in a high-volume environment.
• Maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Greet and welcome visitors, employees, and contractors in a professional and friendly manner.
• Manage incoming calls, route calls appropriately, and take messages as needed.
• Answer questions and provide assistance to guests and internal employees.
• Support meeting and event coordination activities.
• Maintain a clean, organized, and professional reception area.
• Process incoming mail, packages, deliveries, and catering orders.
• Assist with visitor registration and security procedures.
• Monitor access to the office while following established protocols.

Skills

Excellent communication

Microsoft Outlook

Microsoft Teams

Microsoft Office

Multitasking

Tools

MS Office Suite

Job description

Salary: USD18 - USD18.5 per hour

Receptionist / Front Desk Guest Experience Coordinator

Location: Cincinnati, OH (Downtown Cincinnati)
Schedule: Monday - Thursday, 10:00 AM - 6:30 PM EST (30-minute lunch)
Hours: 32 hours per week with opportunity for additional hours based on business needs
Duration: Contract position beginning September 2026 with potential for extension

Position Overview

We are seeking a professional, customer-focusedFront Desk Coordinator to support a busy corporate office environment. This role serves as the first point of contact for visitors, employees, contractors, and clients, creating a welcoming and positive experience while ensuring efficient front desk operations.

The ideal candidate will have exceptional communication skills, strong computer proficiency, and a hospitality-minded approach to customer service. This position is well-suited for candidates with reception, guest services, concierge, customer service, or hospitality experience.

Responsibilities

• Greet and welcome visitors, employees, and contractors in a professional and friendly manner
• Manage incoming calls, route calls appropriately, and take messages as needed
• Answer questions and provide assistance to guests and internal employees
• Support meeting and event coordination activities
• Maintain a clean, organized, and professional reception area
• Process incoming mail, packages, deliveries, and catering orders
• Assist with visitor registration and security procedures
• Monitor access to the office while following established protocols
• Perform front desk opening and closing duties
• Handle maintenance requests and coordinate office support needs
• Maintain accurate records and confidential information
• Collaborate effectively with reception team members and administrative staff
• Adapt to changing priorities and provide excellent service in a fast-paced environment

Qualifications

• Previous experience in reception, guest services, hospitality, customer service, or administrative support
• Excellent verbal and written communication skills
• Professional, polished, and welcoming demeanor
• Strong proficiency with Microsoft Outlook, Teams, and Microsoft Office applications
• Ability to multitask and prioritize responsibilities in a high-volume environment
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a collaborative team
• Proven customer service mindset and problem-solving abilities
• Ability to maintain confidentiality and handle sensitive information professionally

Preferred Qualifications

• Hotel, hospitality, concierge, or guest services experience
• Experience working in a corporate office environment
• Experience supporting events, meetings, or visitor management

Why Apply?

• Opportunity to gain experience in a professional corporate environment
• Collaborative team atmosphere
• Potential for additional hours and contract extension
• Excellent opportunity for candidates looking to build or expand their front desk, hospitality, or administrative experience

If you enjoy providing exceptional customer service and creating a positive first impression, we'd love to hear from you.