Front Office Manager: Lead Guest Experience (FT, Benefits)

Rolling Hills Hospitality, LLC; Cincinnati (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Benefits

Flexible schedule

Full-time

Job summary

Hampton Inn & Suites in Cincinnati is seeking a Front Office Manager to lead our front desk team and ensure guests enjoy an exceptional stay. You will mentor staff, partner with leadership, and drive service excellence.

This full-time role offers competitive pay, benefits, and a flexible schedule, with at least two years of experience in a people-focused hospitality setting. You will optimize check-in/check-out, resolve guest issues, and uphold brand standards across daily operations.

Qualifications

• At least two years of experience in a people-focused hospitality environment.

Responsibilities

• Lead front desk operations and guest services to ensure exceptional stays.
• Mentor and develop front office staff and collaborate with leadership to drive service excellence.

Job description

Hampton Inn & Suites in Cincinnati is seeking a Front Office Manager to lead our front desk team and ensure guests enjoy an exceptional stay. You will mentor staff, partner with leadership, and drive service excellence.

This full-time role offers competitive pay, benefits, and a flexible schedule, with at least two years of experience in a people-focused hospitality setting. You will optimize check-in/check-out, resolve guest issues, and uphold brand standards across daily operations.