Guest Experience Coordinator - Admissions & Family Liaison

Liberty Pointe Rehabilitation and Healthcare Center; Doylestown (Bucks County); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Tuition Reimbursement

SOFI Wellness

Generous PTO

Job summary

Liberty Pointe Rehabilitation and Healthcare Center in Doylestown, PA is seeking a part-time Guest Services representative for every other weekend. The role focuses on delivering a welcoming guest experience from admission to discharge, coordinating with patients, families and staff.

Responsibilities include Ambassador Rounds, preparing rooms, assisting with admissions, tours, paperwork, and acting as a liaison between departments.

Qualifications

• Excellent customer service skills.
• Able to engage with patients, residents, families and staff.
• Strong communication and multitasking abilities.

Responsibilities

• Conduct Ambassador Rounds daily to ensure rooms are ready for admission.
• Meet with patients and families upon admission to assist with transition.
• Understand role of staff members to address needs effectively.
• Complete various administrative projects as directed by supervisor.
• Possess computer skills needed to accomplish tasks.
• Support admissions and activities with tours, paperwork and engagement.

Skills

Customer service

Communication

Multitasking

Job description

Liberty Pointe Rehabilitation and Healthcare Center in Doylestown, PA is seeking a part-time Guest Services representative for every other weekend. The role focuses on delivering a welcoming guest experience from admission to discharge, coordinating with patients, families and staff.

Responsibilities include Ambassador Rounds, preparing rooms, assisting with admissions, tours, paperwork, and acting as a liaison between departments.