Part-Time Weekend Guest Experience Specialist

Prestige; Smyrna (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401K

PTO

Advancement opportunities

Job summary

Evergreen Post Acute Rehab in Smyrna, Delaware is seeking a Guest Services team member for weekend coverage. You will warmly welcome residents, visitors, and callers and assist with basic administrative tasks. Strong customer service, a friendly telephone voice, and the ability to multitask are essential.

Responsibilities include routing calls, collaborating with staff, and handling mail functions. This role requires high school completion and a professional appearance.

Qualifications

• Exceptional customer service and sales experience.
• Minimum requirement of a high school diploma.

Responsibilities

• Greet and direct residents, visitors, callers, and employees.
• Become acquainted with staff members and their functions to properly route calls.
• Complete various administrative projects as directed by your supervisor.
• Possess appropriate computer skills to effectively accomplish required tasks.
• Cooperate with other departments to facilitate communications and notification of immediate needs.
• Ability to follow procedures for medical emergencies and urgent situations.
• Generate and distribute forms.
• Accurately perform all mail room functions for staff and residents.
• Attend various meetings and functions as required.
• Perform other duties as needed by Admissions and Administrator.

Skills

Exceptional customer services/sales

Education

High school diploma

Job description

Evergreen Post Acute Rehab in Smyrna, Delaware is seeking a Guest Services team member for weekend coverage. You will warmly welcome residents, visitors, and callers and assist with basic administrative tasks. Strong customer service, a friendly telephone voice, and the ability to multitask are essential.

Responsibilities include routing calls, collaborating with staff, and handling mail functions. This role requires high school completion and a professional appearance.