Guest Experience Coordinator

Talentify; New River (AZ); On-site; USD 21,000 - 23,000; Full time

Job summary

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greeting and directing them to the appropriate team members to ensure a positive experience.

The role requires high school education or equivalent, with prior customer service experience. Strong communication, initiative, reliability and multitasking are essential for success, and the position offers a comprehensive benefits package with full-time opportunities.

Qualifications

• Experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation.
• Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team.
• Strong organizational skills with the ability to multitask.

Responsibilities

• First point of contact for customers
• Greet and welcome customers
• Set tone for a positive customer experience
• Check in VIP appointments and direct customers to the appropriate team member(s)
• Coordinate front desk activities including answering and directing incoming phone calls
• Track incoming sales calls in our CRM
• Maintain a strong work ethic with total commitment to success every day
• Assist customers with any questions directed to the reception desk
• Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Skills

Customer service

Communication

Multitasking

Initiative

Team player

Education

High School diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist to join our growing team. You will be the first point of contact for customers, greeting and directing them to the appropriate team members to ensure a positive experience.

The role requires high school education or equivalent, with prior customer service experience. Strong communication, initiative, reliability and multitasking are essential for success, and the position offers a comprehensive benefits package with full-time opportunities.