Guest Experience Concierge — Workplace Hospitality Pro

CBRE; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE in New York is seeking a Concierge to greet visitors, assist employees, clients, and guests, and orchestrate services with a focus on hospitality and seamless problem-solving. You will be the first point of contact and play a key role within CBRE’s Workplace Experience team.

Ideal candidates bring 5+ years of relevant experience, strong MS Office skills, and a passion for exceptional service in a dynamic office environment. This is an on-site role in New York.

Qualifications

• Experience in customer-facing roles
• Ability to explain complex concepts clearly
• Strong organizational skills and attention to detail

Responsibilities

• Greet and assist building visitors and employees
• Log service requests and track progress
• Coordinate recreational, dining, and business activities
• Deliver high-quality customer service and build relationships
• Maintain local business recommendations database
• Follow security and emergency procedures
• Address inquiries professionally and resolve issues

Skills

Customer service

Problem-solving

Hospitality

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE in New York is seeking a Concierge to greet visitors, assist employees, clients, and guests, and orchestrate services with a focus on hospitality and seamless problem-solving. You will be the first point of contact and play a key role within CBRE’s Workplace Experience team.

Ideal candidates bring 5+ years of relevant experience, strong MS Office skills, and a passion for exceptional service in a dynamic office environment. This is an on-site role in New York.