Premium Guest Experience Concierge

CBRE; Scottsdale (AZ); On-site; USD 32,000 - 48,000; Full time

Job summary

CBRE Concierge role located in the United States requires greeting visitors, handling service requests, and coordinating activities for guests and tenants. You will support management with administrative tasks and maintain a network of local recommendations to enhance guest experiences.

Ideal candidates bring strong organizational skills, ability to explain concepts clearly, and prior supervisory experience. Proficiency with MS Office is expected to manage records and communications effectively.

Qualifications

• 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills with a master-level inquisitive mindset.

Responsibilities

• Be the first point of contact for all those entering the facility.
• Record and log service requests and track the statuses.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Deliver world-class customer service to all individuals in the facility.
• Build and maintain a database of local business recommendations.
• Follow property-specific security and emergency procedures.

Skills

Excellent organizational skills

Explain complex concepts

Inquisitive mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Concierge role located in the United States requires greeting visitors, handling service requests, and coordinating activities for guests and tenants. You will support management with administrative tasks and maintain a network of local recommendations to enhance guest experiences.

Ideal candidates bring strong organizational skills, ability to explain concepts clearly, and prior supervisory experience. Proficiency with MS Office is expected to manage records and communications effectively.