Guest Experience Server | Wine & Dining Specialist

Cooper's Hawk Winery and Restaurants; Alpharetta (GA); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Dining discount

Retail wine discount

Medical coverage

401k match

Paid time off

Flexible schedules

Job summary

Cooper’s Hawk Winery and Restaurants is seeking enthusiastic servers who guide guests through our menu, wine list, and Wine Club with warmth and confidence. You will contribute to memorable experiences through team-based service and thoughtful conversation.

This role emphasizes punctuality, menu and wine knowledge, accurate POS use, and helping guests with recommendations. Flexible schedules and opportunities for growth are offered as part of Uncompromising Hospitality.

Qualifications

• At least 21 years of age with six months of server experience.
• Experience in full-service or upscale casual dining preferred.
• Comfort speaking about food, wine, and our Wine Club program.
• Must read, write, and understand English.

Responsibilities

• Greet guests and provide menu and wine list guidance.
• Take orders and use POS system accurately.
• Serve food and drinks with speed and care.
• Follow alcohol service guidelines.
• Collaborate with team to ensure guest satisfaction.

Skills

Customer service

Team player

Communication

Upselling knowledge

Tools

POS system

Job description

Cooper’s Hawk Winery and Restaurants is seeking enthusiastic servers who guide guests through our menu, wine list, and Wine Club with warmth and confidence. You will contribute to memorable experiences through team-based service and thoughtful conversation.

This role emphasizes punctuality, menu and wine knowledge, accurate POS use, and helping guests with recommendations. Flexible schedules and opportunities for growth are offered as part of Uncompromising Hospitality.