Guest Experience Concierge: Warm Welcome & Service

SPS North America; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition Programs

Paid Time Off

Bonuses

Benefits

Job summary

SPS North America seeks a ConciergeAssociate to be the welcoming face at our client site, delivering an elevated and personal experience for colleagues and guests. The role focuses on guest reception, visitor registration, and meeting room coordination to ensure smooth daily operations.

The position requires a High School Diploma and 1–2+ years of relevant experience, with strong communication, organization, and time-management skills.

Qualifications

• High School Diploma or equivalent required.
• 1–2+ years prior work experience preferred.
• Ability to work assigned hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and problem-solving aptitude.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems.

Responsibilities

• Provides a gracious arrival experience for colleagues and guests in a friendly, professional manner.
• Delivers world-class experiences that leave a positive first impression.
• Cares for colleagues and visitors while maintaining a professional demeanor.
• Manages visitor registration, meeting room bookings, guest arrival, and special requests using technology.
• Develops relationships through personalized encounters and proactive assistance.
• Maintains directories and provides instructions and warm connections.

Skills

Customer service

Communication skills

MS Office

Multitasking

Organizational skills

Independent work

Attention to details

Education

High School Diploma

Job description

SPS North America seeks a ConciergeAssociate to be the welcoming face at our client site, delivering an elevated and personal experience for colleagues and guests. The role focuses on guest reception, visitor registration, and meeting room coordination to ensure smooth daily operations.

The position requires a High School Diploma and 1–2+ years of relevant experience, with strong communication, organization, and time-management skills.