Guest Experience Concierge | Travel Discounts & Growth

mymvw; Myrtle Beach (SC); Presencial; USD 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision/401K

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Suppo

Growth and Development Opportunities

Competitive Pay

Descripción de la vacante

Marriott Vacations Worldwide is seeking a Coordinator Customer Relations in Myrtle Beach, SC. You will assist Owners and guests with experiences and events, offering concierge-style services to promote memorable vacation memories, in a supportive, friendly environment.

A typical day includes greeting guests by phone, providing information about property amenities, arranging for special needs, and addressing service requests professionally and promptly.

Responsabilidades

• Communicates with preview tour customer via telephone before their scheduled arrival and tour date.
• Offers Concierge-style services to guests on promotional vacation packages.
• Provides detailed information about property amenities.
• Engages customers in conversation regarding stay, services, and area attractions.
• Identifies special customer needs and arranges fulfillment on arrival.
• Addresses customers' service needs in a professional, positive, and timely manner.

Descripción del empleo

Marriott Vacations Worldwide is seeking a Coordinator Customer Relations in Myrtle Beach, SC. You will assist Owners and guests with experiences and events, offering concierge-style services to promote memorable vacation memories, in a supportive, friendly environment.

A typical day includes greeting guests by phone, providing information about property amenities, arranging for special needs, and addressing service requests professionally and promptly.