Guest Experience Concierge — Senior Living

Sunrise Senior Living; Virginia; Sur place; USD 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

Retirement Savings Plans

Employee Assistance Program

Paid Time Off

myFlexPay access

Tuition Reimbursement

Résumé du poste

Sunrise Senior Living is seeking a Front Desk Concierge in Virginia. You will warmly greet residents, families, and visitors, answer calls, and support the Sales team with inquiries.

The role includes move-in preparations, marketing materials, and maintaining a welcoming front desk and Bistro area. You’ll assist with recruitment, data entry, appointments, mail, and resident rosters while upholding Sunrise's safety protocols and confidentiality standards.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills are essential.
• Proficiency in Microsoft Office and basic computer systems.

Responsabilités

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly and take messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail, and resident rosters.
• Monitor safety protocols and visitor sign-in.
• Process meal tickets and assist with basic office tasks.

Connaissances

Customer service

Communication

Time management

Multitasking

Professionalism

Formation

High School Diploma or GED

Outils

MS Office

IT basics

Description du poste

Sunrise Senior Living is seeking a Front Desk Concierge in Virginia. You will warmly greet residents, families, and visitors, answer calls, and support the Sales team with inquiries.

The role includes move-in preparations, marketing materials, and maintaining a welcoming front desk and Bistro area. You’ll assist with recruitment, data entry, appointments, mail, and resident rosters while upholding Sunrise's safety protocols and confidentiality standards.