Guest Experience Concierge - Overnight Front Desk

Hyatt Regency; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Hyatt Regency Orlando Airport is seeking a Front Office Associate to warmly greet guests, check them in and out, and inform them about hotel services and promotions. This role emphasizes a welcoming presence and the ability to handle guest inquiries with professionalism.

The position requires the ability to stand for long periods and full availability, including overnight shifts, to ensure seamless guest experiences at a busy airport hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Full availability including overnight

Responsibilities

• Front Office associates handle guest registration and communicate hotel services and promotions.
• Respond to guest inquiries and provide information about the property and surroundings.
• Process forms of payment and assist with check-in and check-out as needed.
• You’ll be the face of Hyatt as a Front Office Associate.

Job description

Hyatt Regency Orlando Airport is seeking a Front Office Associate to warmly greet guests, check them in and out, and inform them about hotel services and promotions. This role emphasizes a welcoming presence and the ability to handle guest inquiries with professionalism.

The position requires the ability to stand for long periods and full availability, including overnight shifts, to ensure seamless guest experiences at a busy airport hotel.