Front Office Agent-$19.50 an/hour

Hyatt Regency; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Regency Orlando Airport is seeking a Front Office Associate to manage guest check-in/check-out, explain hotel amenities, and ensure an exceptional guest experience. You will be the face of Hyatt, handling payments and inquiries in a fast-paced hotel lobby.

Qualified candidates will bring strong communication skills, a guest-first attitude, and the stamina to stand for extended periods while delivering high-quality service at the front desk.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Represent Hyatt at the front desk and create a welcoming guest experience.

Skills

customer-service aptitude

verbal communication

standing endurance

Job description

Organization - Hyatt Regency Orlando Airport

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.