Guest Experience Concierge - Luxury Front Desk

Starwood Hotels & Resorts Worldwide, Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. in Miami Beach, FL, is looking for a warm, welcoming Front Desk Agent to ensure every guest’s arrival, stay, and departure are relaxed and effortless.

The role requires at least 1 year of front desk or guest service experience; speaking a second language is a plus. Candidates should be a friendly team player, detail oriented, and flexible to a 24-hour operation, with a passion for impeccable service.

Qualifications

• Minimum 1 year of front desk or guest service experience.
• Ability to speak a secondary language is a plus.
• Flexible and able to meet the demands of a 24-hour operation.
• Excellent interpersonal skills and attention to detail.

Responsibilities

• Assist guests at arrival and departure to ensure a smooth check-in/check-out.
• Provide impeccable guest service and respond to inquiries and requests.
• Collaborate with hotel teams to maintain a welcoming environment.

Skills

Guest service

Communication

Multitasking

Team player

Job description

Starwood Hotels & Resorts Worldwide, Inc. in Miami Beach, FL, is looking for a warm, welcoming Front Desk Agent to ensure every guest’s arrival, stay, and departure are relaxed and effortless.

The role requires at least 1 year of front desk or guest service experience; speaking a second language is a plus. Candidates should be a friendly team player, detail oriented, and flexible to a 24-hour operation, with a passion for impeccable service.