Guest Experience Concierge - Growth & Benefits

Beaver Chevrolet; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Cancer Plan

Employee discount on services

Job summary

Beaver Chevrolet seeks a welcoming Service Concierge/Greeter to greet guests in the lounge and on the service drive, delivering top-tier customer service. You will help customers and support a friendly, efficient service environment within a busy dealership.

The ideal candidate has exceptional customer service skills, strong communication, and a professional appearance with ateam-focused attitude to ensure a positive customer experience daily.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong communication skills for interactions with customers and team.
• Ability to learn new procedures and adapt quickly to a dealership environment.
• Professional appearance and conduct at all times.
• Ability to count and balance money accurately.
• Friendly, upbeat attitude and collaborative team mindset.

Responsibilities

• Be the face of our team, greet guests in the lounge and on the service drive.
• Assist customers with a focus on outstanding service.
• Lead by example and support staff as needed.
• Act as liaison between customers and service department.
• Handle inbound service appointment requests promptly and professionally.

Skills

Exceptional customer service

Strong business communication

Quick learner

Professional appearance

Money handling

Friendly attitude

Team player

Job description

Beaver Chevrolet seeks a welcoming Service Concierge/Greeter to greet guests in the lounge and on the service drive, delivering top-tier customer service. You will help customers and support a friendly, efficient service environment within a busy dealership.

The ideal candidate has exceptional customer service skills, strong communication, and a professional appearance with ateam-focused attitude to ensure a positive customer experience daily.