SERVICE CONCIERGE

Beaver Chevrolet; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Cancer Plan

Employee discount on services

Job summary

Beaver Chevrolet seeks a welcoming Service Concierge/Greeter to greet guests in the lounge and on the service drive, delivering top-tier customer service. You will help customers and support a friendly, efficient service environment within a busy dealership.

The ideal candidate has exceptional customer service skills, strong communication, and a professional appearance with ateam-focused attitude to ensure a positive customer experience daily.

Qualifications

• Proven ability to deliver excellent customer service.
• Strong communication skills for interactions with customers and team.
• Ability to learn new procedures and adapt quickly to a dealership environment.
• Professional appearance and conduct at all times.
• Ability to count and balance money accurately.
• Friendly, upbeat attitude and collaborative team mindset.

Responsibilities

• Be the face of our team, greet guests in the lounge and on the service drive.
• Assist customers with a focus on outstanding service.
• Lead by example and support staff as needed.
• Act as liaison between customers and service department.
• Handle inbound service appointment requests promptly and professionally.

Skills

Exceptional customer service

Strong business communication

Quick learner

Professional appearance

Money handling

Friendly attitude

Team player

Job description

At Beaver Chevrolet, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market; creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and are seeking a hard working, eager to learn individual excited to serve alongside of us.

What We’re Looking For

As a Service Concierge/ Greeter you will be welcoming customers into the guest lounge area while providing excellent customer service and maintain a clean and tidy work space. We are looking for someone who is dependable and loves building relationships on a daily basis.

What We Offer:

• Closed on all major holidays
• Team outings including Escape Room and Top Golf
• Extensive inventory selection of over 700 vehicles
• High-volume store averaging 350+ units a month
• Flexible Spending Plan
• State-of-the-art facility and equipment
• Opportunity for internal promotion and career growth with company
• Family-oriented and friendly work environment
• Tenured leadership and management team, with a focus on career development
• Flexible schedule
• 401(k) retirement plan
• Employee purchase and service discount
• Full benefits including: Medical, Dental, Life, Disability and Cancer Plans

Responsibilities:

• Be the face of our team, greeting guests upon arrival in lounge area and on service drive
• Assist customers as needed with the utmost customer service
• Lead by example and be an advocate for staff
• Be a liaison between customers and the service department as needed
• Handle inbound service appointment requests if needed in a prompt and professional manner

Requirements:

• Exceptional customer service skills
• Strong business communication skills
• Ability to learn quicklyAbility to respond quickly and appropriately to difficult situations
• Must be professional in appearance and conduct
• Must be able to count and balance money
• Must have a friendly upbeat attitude and be a team player