Guest Experience Concierge & Front Desk Specialist

First Carolina Management Inc As Agent For; Roanoke Rapids (NC); On-site; USD 24,000 - 35,000; Full time

Job summary

First Carolina Management Inc As Agent For is seeking a guest service representative for our Roanoke Rapids area property. The role requires you to answer questions about hotel products, services and amenities while maintaining a neat, professional appearance and a caring, attentive attitude.

You will greet guests, acknowledge their arrival promptly, and assist with efficient check-in and check-out. Knowledge of local area restaurants and attractions will help guests enjoy their stay.

Responsibilities

• Answer questions about hotel products, services and amenities.
• Greet guests and acknowledge their arrival with eye contact and a friendly demeanor.
• Complete check-in and check-out quickly and efficiently.
• Be knowledgeable about local area restaurants, attractions and major businesses to assist guests.

Job description

First Carolina Management Inc As Agent For is seeking a guest service representative for our Roanoke Rapids area property. The role requires you to answer questions about hotel products, services and amenities while maintaining a neat, professional appearance and a caring, attentive attitude.

You will greet guests, acknowledge their arrival promptly, and assist with efficient check-in and check-out. Knowledge of local area restaurants and attractions will help guests enjoy their stay.