Guest Experience Concierge - Front Desk Pro (Daily Pay)

Schulte Hospitality Group; Westwood (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free telemedicine access

Health insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Marketplace Discounts

Job summary

A leading hotel management company in Westwood, Massachusetts is seeking a Guest Service Representative. In this role, you will greet and assist guests, handle front desk operations, and ensure a welcoming atmosphere. The ideal candidate has at least one year of experience in similar roles and proficiency in communication and time management. Join a company dedicated to employee growth and offering competitive perks, including health insurance, 401k matching, and more.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.

Responsibilities

• Greet guests upon arrival and focus on personal recognition.
• Review arrival lists daily and prepare welcome amenities.
• Escort VIPs to rooms and check them in.
• Answer the telephone promptly and assist guests.
• Count issued bank at beginning and end of shift.

Skills

Basic computer skills

Effective communication

Time management

Education

High School education

Job description

A leading hotel management company in Westwood, Massachusetts is seeking a Guest Service Representative. In this role, you will greet and assist guests, handle front desk operations, and ensure a welcoming atmosphere. The ideal candidate has at least one year of experience in similar roles and proficiency in communication and time management. Join a company dedicated to employee growth and offering competitive perks, including health insurance, 401k matching, and more.