Guest Experience Concierge — Front Desk

Regis Corporation; Orlando (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a Front Desk Associate for its Orlando property. You will welcome guests, handle check-in/check-out, and provide courteous service to ensure a smooth stay.

This role requires strong communication, teamwork, and the ability to work in a fast-paced environment. The hotel uses an advanced reservation system, and the position offers competitive pay and benefits.

Qualifications

• Genuine enjoyment of helping guests and delivering excellent service.
• Strong verbal and written communication skills.
• Able to work in a fast-paced hotel environment.
• Willingness to collaborate with team members.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Operate the hotel's electronic reservation system and other software.
• Manage financial transactions securely and accurately.
• Anticipate guest needs and enhance their experience.
• Collaborate with team to maintain a welcoming environment.

Skills

Customer service

Team player

Communication skills

Job description

OTO Development is seeking a Front Desk Associate for its Orlando property. You will welcome guests, handle check-in/check-out, and provide courteous service to ensure a smooth stay.

This role requires strong communication, teamwork, and the ability to work in a fast-paced environment. The hotel uses an advanced reservation system, and the position offers competitive pay and benefits.