Guest Experience Concierge (Front Desk)

Hampton Inn & Suites Jamestown; Jamestown (ND); On-site; USD 26,000 - 38,000; Full time

Job summary

Hampton Inn & Suites Jamestown is seeking a Front Desk Agent to welcome guests, manage reservations, and assist with daily front desk tasks. Join a team focused on creating welcoming experiences in Jamestown, ND.

As the front line of our hotel, you will help ensure each guest has a positive stay, handle inquiries, and contribute to a smooth, friendly operation for a trusted hospitality brand.

Qualifications

• Have a friendly and approachable personality.
• Possess excellent communication and interpersonal skills.
• Are detail-oriented and able to multitask in a fast-paced environment.
• Have basic computer skills and can quickly learn new systems.
• Are reliable, punctual, and eager to contribute to a positive team atmosphere.
• No prior experience? No problem! We welcome individuals who are enthusiastic and willing to learn.

Responsibilities

• Greeting and checking in guests with a warm and professional demeanor.
• Managing reservations and handling guest inquiries with efficiency and care.
• Resolving guest concerns promptly to ensure a memorable stay.
• Processing check-outs and maintaining accurate records.
• Collaborating with team members to ensure smooth daily operations.
• Assisting with other front desk duties as needed to support the team.

Job description

Hampton Inn & Suites Jamestown is seeking a Front Desk Agent to welcome guests, manage reservations, and assist with daily front desk tasks. Join a team focused on creating welcoming experiences in Jamestown, ND.

As the front line of our hotel, you will help ensure each guest has a positive stay, handle inquiries, and contribute to a smooth, friendly operation for a trusted hospitality brand.