Front Desk Agent

Hampton Inn & Suites Jamestown; Jamestown (ND); On-site; USD 26,000 - 38,000; Full time

Job summary

Hampton Inn & Suites Jamestown is seeking a Front Desk Agent to welcome guests, manage reservations, and assist with daily front desk tasks. Join a team focused on creating welcoming experiences in Jamestown, ND.

As the front line of our hotel, you will help ensure each guest has a positive stay, handle inquiries, and contribute to a smooth, friendly operation for a trusted hospitality brand.

Qualifications

• Have a friendly and approachable personality.
• Possess excellent communication and interpersonal skills.
• Are detail-oriented and able to multitask in a fast-paced environment.
• Have basic computer skills and can quickly learn new systems.
• Are reliable, punctual, and eager to contribute to a positive team atmosphere.
• No prior experience? No problem! We welcome individuals who are enthusiastic and willing to learn.

Responsibilities

• Greeting and checking in guests with a warm and professional demeanor.
• Managing reservations and handling guest inquiries with efficiency and care.
• Resolving guest concerns promptly to ensure a memorable stay.
• Processing check-outs and maintaining accurate records.
• Collaborating with team members to ensure smooth daily operations.
• Assisting with other front desk duties as needed to support the team.

Job description

Join Our Team as a Front Desk Agent at Hampton Inn & Suites Jamestown!

Looking for an opportunity to be the welcoming face of a trusted hotel brand? Hampton Inn & Suites Jamestown is seeking a dedicated and friendly Front Desk Agent to join our team in Jamestown, ND. If you're someone who loves creating positive guest experiences and thrives in a dynamic environment, we'd love to hear from you!

What You'll Be Doing

As a Front Desk Agent, you'll play a key role in ensuring our guests feel right at home. Your responsibilities will include:

• - Greeting and checking in guests with a warm and professional demeanor.
• - Managing reservations and handling guest inquiries with efficiency and care.
• - Resolving guest concerns promptly to ensure a memorable stay.
• - Processing check-outs and maintaining accurate records.
• - Collaborating with team members to ensure smooth daily operations.
• - Assisting with other front desk duties as needed to support the team.

What We're Looking For

We're excited to welcome candidates who:

• - Have a friendly and approachable personality.
• - Possess excellent communication and interpersonal skills.
• - Are detail-oriented and able to multitask in a fast-paced environment.
• - Have basic computer skills and can quickly learn new systems.
• - Are reliable, punctual, and eager to contribute to a positive team atmosphere.

No prior experience? No problem! We welcome individuals who are enthusiastic and willing to learn.

Why Join Hampton Inn & Suites Jamestown?

At Hampton Inn & Suites Jamestown, we pride ourselves on creating a supportive and welcoming workplace. As part of our team, you'll have the opportunity to make a meaningful impact on our guests' experiences while working in a collaborative and friendly environment.

We can't wait to meet you!