Front Desk Guest Experience Concierge

Hilton Garden Inn - EL Paso Airport; El Paso (TX); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcoming culture

Industry benefits

Competitive pay

Career growth

Hotel discounts

Tuition assistance

401(k) match

Promotions from within

Descrizione del lavoro

Flynn Hospitality is hiring a Front Desk Agent to join our team. You’ll welcome guests, check them in using Hilton or Marriott systems, handle reservations and payments, and address guest inquiries with a smile.

We’re looking for friendly, service-minded individuals with front desk experience and the ability to multitask under pressure. Shift flexibility, including overnights, is required, and you’ll enjoy a welcoming, inclusive team and growth opportunities.

Competenze

• Friendly, polished customer service skills.
• Hotel front desk experience preferred.
• Experience with PMS systems like FOSSE a plus.
• Ability to multitask and stay calm under pressure.
• Open availability for all shifts including overnights.

Mansioni

• Welcome and check in guests using Hilton or Marriott systems
• Handle reservations, payments, and guest inquiries
• Resolve issues with professionalism and positivity
• Communicate with housekeeping and engineering as needed
• Promote Marriott loyalty programs and upsell amenities

Conoscenze

Customer service

Front desk experience

Multitasking

Calm under pressure

Open availability

Strumenti

FOSSE PMS

Descrizione del lavoro

Flynn Hospitality is hiring a Front Desk Agent to join our team. You’ll welcome guests, check them in using Hilton or Marriott systems, handle reservations and payments, and address guest inquiries with a smile.

We’re looking for friendly, service-minded individuals with front desk experience and the ability to multitask under pressure. Shift flexibility, including overnights, is required, and you’ll enjoy a welcoming, inclusive team and growth opportunities.