Front Desk Experience Specialist

Aimbridge Hospitality; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term/Long-Term Disability

401k

Paid Time Off

Employee Assistance Program

Life + AD&D

Job summary

Hampton Inn & Suites Denver Tech Center is seeking a Front Desk Agent to deliver outstanding guest service from check-in to check-out. You will be the face of the hotel, guiding guests with warmth and efficiency in a fast-paced environment.

The role requires being the first point of contact for guests, coordinating with team members, and managing reservations with accuracy. A friendly attitude and reliability are essential for success in this on-site position.

Qualifications

• High school diploma or equivalent required; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite preferred.

Responsibilities

• Guest Service Superstar: deliver warm vibes and top-tier service to make guests feel at home.
• Communication Champ: convey messages clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: address issues fast to turn hiccups into smooth experiences.
• Multitasking Marvel: handle reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Hampton Inn & Suites Denver Tech Center is seeking a Front Desk Agent to deliver outstanding guest service from check-in to check-out. You will be the face of the hotel, guiding guests with warmth and efficiency in a fast-paced environment.

The role requires being the first point of contact for guests, coordinating with team members, and managing reservations with accuracy. A friendly attitude and reliability are essential for success in this on-site position.