Guest Experience Concierge — Front Desk

Holiday Inn Express Boca Raton; Boca Raton (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Holiday Inn Express Boca Raton is seeking a Front Desk Agent to be the first point of contact for guests, delivering warm, professional service. Responsibilities include check-in/check-out, handling reservations, and addressing inquiries to ensure a seamless guest experience.

The position emphasizes a friendly demeanor and attention to detail, with opportunities to advance into supervisory or management roles within hotel operations.

Qualifications

• A combination of education and experience.

Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Job description

Holiday Inn Express Boca Raton is seeking a Front Desk Agent to be the first point of contact for guests, delivering warm, professional service. Responsibilities include check-in/check-out, handling reservations, and addressing inquiries to ensure a seamless guest experience.

The position emphasizes a friendly demeanor and attention to detail, with opportunities to advance into supervisory or management roles within hotel operations.