Guest Experience Concierge-Flexible Shifts & Room Discounts

MHG Hotels; Fort Lauderdale (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401k with Employer Contribution

Hotel Room Discounts

Paid Vacation

Job summary

MHG Hotels in Fort Lauderdale, Florida, is looking for a dedicated Guest Service Representative to enhance guest experiences. Responsibilities include managing check-ins and check-outs, responding to guest inquiries, and maintaining a welcoming atmosphere. The ideal candidate will be professional, detail-oriented, and able to engage effectively with guests from diverse backgrounds.

This role offers flexible shifts, a range of benefits including medical and 401k, and opportunities for growth within the organization.

Qualifications

• Standing for long periods of time or entire shifts.
• Ability to engage with guests from diverse backgrounds.
• Clear and professional language when conversing.

Responsibilities

• Organize and process guest check-ins/check-outs.
• Respond to and resolve guest requests.
• Provide guests with information and directions.
• Maintain confidentiality of all guests.
• Report maintenance problems and safety hazards.

Skills

Professional demeanor

Warm and welcoming personality

Attention to detail

Clear communication

Job description

MHG Hotels in Fort Lauderdale, Florida, is looking for a dedicated Guest Service Representative to enhance guest experiences. Responsibilities include managing check-ins and check-outs, responding to guest inquiries, and maintaining a welcoming atmosphere. The ideal candidate will be professional, detail-oriented, and able to engage effectively with guests from diverse backgrounds.

This role offers flexible shifts, a range of benefits including medical and 401k, and opportunities for growth within the organization.