Guest Experience Concierge — Flexible Hours & Growth

Odyssey Resorts; Two Harbors (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

PTO accrual per Minnesota law

Job summary

Odyssey Resorts in Minnesota’s Lake Superior region seeks a friendly Front Desk Representative to greet guests, check them in, and ensure a memorable stay. You’ll use a welcoming approach, verify reservations, and assist guests with requests, creating a warm first impression.

We offer training with no prior experience required, a supportive team, and opportunities to grow within a growing hospitality group in Two Harbors. Join us and be part of a welcoming, family-like culture.

Qualifications

• High school diploma or GED preferred.
• No prior experience required – we provide training.

Responsibilities

• Guest check-in and check-out; verify reservations and register guests.
• Drive revenue by selling resort services and upsells.
• Provide concierge-style information about local area and transportation options.

Skills

Guest services

Customer service

Communication

Education

High school diploma or GED

Job description

Odyssey Resorts in Minnesota’s Lake Superior region seeks a friendly Front Desk Representative to greet guests, check them in, and ensure a memorable stay. You’ll use a welcoming approach, verify reservations, and assist guests with requests, creating a warm first impression.

We offer training with no prior experience required, a supportive team, and opportunities to grow within a growing hospitality group in Two Harbors. Join us and be part of a welcoming, family-like culture.