Guest Experience Concierge | Dynamic Front Desk

Liv Hospitality LLC; Rapid City (SD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Dining deals

WaTiki passes

Starbucks offers

Juniper access

AJ's Wicked Salon & Spa

Gaming benefits

Sol Vibe discounts

Job summary

Fairfield by Marriott in Rapid City, SD is hiring for a Front Desk Associate. You will assist guests with check-in/check-out, answer inquiries, and provide information about local attractions while maintaining a welcoming lobby environment.

Position requires strong computer skills, ability to multitask in a fast-paced setting, and a professional appearance with a uniform and nametag. Flexible schedule and team-oriented culture offered.

Qualifications

• Must be 18 years or older.
• Strong computer skills and ability to learn hotel PMS.
• Ability to learn front desk procedures (check-in/check-out, selling skills, etc).

Responsibilities

• Make room reservations and check guests in/out.
• Issue room keys, pamphlets, discount cards, etc.
• Provide information to guests about hotel services and local amenities.
• Maintain confidentiality and safety of front desk communications.
• Arrange transportation for guests as needed.
• Compute bills, post charges, and collect payments.
• Run reports hand-written and computer-based.
• Maintain cleanliness of front desk and lobby area.
• Wear a compliant uniform and nametag on property.
• Other duties as needed to meet business needs.

Skills

Customer service

Cash handling

MS Office

PMS software

Multitasking

Tools

Hotel PMS

Job description

Fairfield by Marriott in Rapid City, SD is hiring for a Front Desk Associate. You will assist guests with check-in/check-out, answer inquiries, and provide information about local attractions while maintaining a welcoming lobby environment.

Position requires strong computer skills, ability to multitask in a fast-paced setting, and a professional appearance with a uniform and nametag. Flexible schedule and team-oriented culture offered.