Guest Experience Concierge - 5-Star Service & Community

Greco; Saint Paul (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Greco Properties in Shoreview, MN seeks a Guest Experience Specialist to welcome guests and deliver 5-star service across the turnover process. You will coordinate move-ins/outs, manage front desk tasks, and engage residents with social media posts while upholding the Greco Seal of Approval.

This role requires strong communication, reliability, weekend/evening availability, and a driver’s license.

Qualifications

• Professional, team player, dependable, outgoing, engaging with a positive attitude.
• Highly effective communicator.
• Manage multiple tasks simultaneously, detailed, organized and innovative.
• Weekend, holiday, and/or evening hours may be required.
• Valid Driver's License with a clean driving record is required.

Responsibilities

• Coordinate resident move-ins and post-move-in follow-up.
• Assist with resident move-outs by completing inspections, documentation, and key management.
• Maintain responsive and courteous communication with residents, applicants, coworkers and vendors.
• Support daily front desk operations and administrative tasks.
• Monitor and sort all incoming and outgoing packages and parcels.
• Respond and take action to resolve issues impacting day-to-day operations.
• Conduct move-in readiness inspections and perform touch-up cleaning as needed.
• Share ideas to improve resident satisfaction and community events.
• Post relevant content on Social Media.
• Other duties as assigned.

Skills

Customer service

Communication

Team player

Organization

Multitasking

Job description

Greco Properties in Shoreview, MN seeks a Guest Experience Specialist to welcome guests and deliver 5-star service across the turnover process. You will coordinate move-ins/outs, manage front desk tasks, and engage residents with social media posts while upholding the Greco Seal of Approval.

This role requires strong communication, reliability, weekend/evening availability, and a driver’s license.