Guest Experience Concierge

esacareers; Village of Elmsford (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

ESA Management, LLC is seeking a Guest Services Representative to welcome guests, answer inquiries, and manage check-in/check-out and payments. The role emphasizes service excellence and adherence to safety policies.

You will support breakfast service setup, assist with housekeeping cross-training, and resolve guest issues through the Make it Right process. Weekly pay and a supportive work environment are highlighted in benefits.

Qualifications

• High School Diploma or GED or equivalent experience.
• Proficient English communication with guests and associates.
• Experience with front desk operations and cash handling preferred.

Responsibilities

• Assist guests with inquiries and requests.
• Answer phones, check guests in and out, process payments.
• Maintain front desk area and ensure safety and security procedures are followed.

Skills

English proficiency

PMS software

Safety procedures

Cash handling

Guest issue resolution

Basic math

Communication

Education

High School diploma or GED

Tools

Property Management System

Job description

ESA Management, LLC is seeking a Guest Services Representative to welcome guests, answer inquiries, and manage check-in/check-out and payments. The role emphasizes service excellence and adherence to safety policies.

You will support breakfast service setup, assist with housekeeping cross-training, and resolve guest issues through the Make it Right process. Weekly pay and a supportive work environment are highlighted in benefits.