Guest Experience Concierge

SPS North America Inc.; New York, Northern (NY, KY); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Medical, Dental, Vision

Job summary

SPS Global is seeking a polished Concierge to serve as the first point of contact for clients, guests, and vendors at our New York offices. This role blends front desk presence with office services support to create a welcoming, efficient lobby experience.

You will greet visitors, check in guests, answer calls, and assist with general administrative tasks while upholding the highest standards of professional service and discretion in a fast-paced corporate setting.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service and communication skills essential.
• Professional appearance and demeanor required.
• Ability to multitask in a fast-paced front desk environment.
• Strong organizational and interpersonal skills desired.

Responsibilities

• Greet guests, clients, and vendors in a professional and welcoming manner.
• Check in visitors and create guest passes per security procedures.
• Maintain a polished front desk and lobby environment.
• Assist clients with escorting guests as needed.
• Answer calls and direct inquiries to appropriate departments.

Skills

Customer service

Communication skills

Professional demeanor

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Job description

SPS Global is seeking a polished Concierge to serve as the first point of contact for clients, guests, and vendors at our New York offices. This role blends front desk presence with office services support to create a welcoming, efficient lobby experience.

You will greet visitors, check in guests, answer calls, and assist with general administrative tasks while upholding the highest standards of professional service and discretion in a fast-paced corporate setting.