Executive Front Desk & Hospitality Coordinator

SPS North America Inc.; New York, Northern (NY, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Job summary

SPS Global in New York is seeking an Executive Receptionist to manage front office operations and support hospitality and workplace services. The role focuses on delivering a 5-star experience for employees, clients, and visitors while maintaining a polished workplace appearance.

The position requires strong organization, excellent communication, and the ability to multi-task in a fast-paced corporate environment. Reports to the Client Services leadership team and offers comprehensive benefits.

Qualifications

• High School Diploma or equivalent is required.
• 1–3 years of experience in reception, concierge, hospitality, or administrative roles.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite and ability to learn workplace technology systems.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize responsibilities efficiently.
• Professional appearance and adherence to company policies.

Responsibilities

• Provide 5-star customer service to employees, visitors, and clients.
• Answer incoming telephone calls and route callers to the appropriate department.
• Greet visitors, log them into the visitor system, and ensure NDA compliance.
• Activate temporary employee badges and manage access cards.
• Escalate security concerns when necessary.
• Maintain a clean, professional, and organized reception area.
• Train backup personnel on reception procedures and policies.
• Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms.
• Assist with meeting room setups and breakdowns for onsite meetings and events.
• Coordinate catering and hospitality support for meetings and conferences.
• Maintain cleanliness and presentation standards across hospitality areas.
• Sort and distribute mail and packages.
• Receive and track inbound deliveries and notify employees.
• Provide backup support for mail and office services operations.
• Monitor office supplies and replenish inventory as needed.
• Schedule meeting rooms and assist with administrative tasks.
• Perform light facilities support such as organizing workspaces and minor maintenance tasks.
• Proactively identify additional tasks during downtime.
• Build professional relationships with employees, clients, and internal teams.

Skills

Communication

Time management

Organization

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

SPS Global in New York is seeking an Executive Receptionist to manage front office operations and support hospitality and workplace services. The role focuses on delivering a 5-star experience for employees, clients, and visitors while maintaining a polished workplace appearance.

The position requires strong organization, excellent communication, and the ability to multi-task in a fast-paced corporate environment. Reports to the Client Services leadership team and offers comprehensive benefits.