Guest Experience Concierge

St. Jude Children's Research Hospital; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

St. Jude Children's Research Hospital is seeking a courteous Guest Services position to welcome guests, assist families, and support various departments at The Domino's Village.

You will manage check-in/out, provide directions, and collaborate with security to control access, ensuring a positive patient and family experience. Ideal candidates have a high school diploma or equivalent and at least one year of service-oriented experience, with strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent.
• 1 year of service-oriented, customer-focused experience preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Answer phones and greet guests in a professional manner.
• Assist with check-in/out at The Domino's Village and provide directions.
• Support front desk, house management, and guest services requests as needed.
• Monitor and report inventory and supplies in the assigned area.
• Maintain attendance and contribute to a clean, welcoming environment.

Skills

Customer service

Communication

Problem solving

Time management

Teamwork

Education

High school diploma or equivalent

Job description

St. Jude Children's Research Hospital is seeking a courteous Guest Services position to welcome guests, assist families, and support various departments at The Domino's Village.

You will manage check-in/out, provide directions, and collaborate with security to control access, ensuring a positive patient and family experience. Ideal candidates have a high school diploma or equivalent and at least one year of service-oriented experience, with strong communication and problem-solving skills.