Guest Experience Concierge

Turtle Creek Casino & Hotel; Mabel (MI); On-site; USD 22,000 - 25,000; Part time

Job summary

Turtle Creek Casino & Hotel in Williamsburg, MI is seeking a friendly Guest Relations Host to join our part-time team. You will handle merchandise sales, assist guests, greet groups, and participate in promotional events and theme nights.

Responsibilities include cash handling, opening/closing the register, processing sales, answering phones, and safeguarding guest coats. Must be 18+, have a HS diploma or GED, and possess basic math and computer skills. Shift typically Thu–Sun, 2nd shift.

Qualifications

• Must be at least 18 years of age, with a High School Diploma, a GED or equivalent experience.
• Must possess basic mathematical and computer skills.
• Must have an outgoing, friendly personality.

Responsibilities

• Merchandise sales/maintain working inventory
• Cash register opening and closing, Perform cash/credit/and voucher sales, apply discounts/comp sales, responsible for till
• Greet guest with a smile and assist guest with promotional information, requested items, and tours.
• Answer phones, forward calls, take messages
• Check and safeguard guest coats and belongings (No purses).

Skills

Basic math skills

Computer skills

Outgoing personality

Cash handling

Education

High School Diploma or GED

Tools

Cash register

Job description

Turtle Creek Casino & Hotel in Williamsburg, MI is seeking a friendly Guest Relations Host to join our part-time team. You will handle merchandise sales, assist guests, greet groups, and participate in promotional events and theme nights.

Responsibilities include cash handling, opening/closing the register, processing sales, answering phones, and safeguarding guest coats. Must be 18+, have a HS diploma or GED, and possess basic math and computer skills. Shift typically Thu–Sun, 2nd shift.