Guest Experience Retail Attendant (Entertainment)

Hollywood Casino at Greektown; Detroit (MI); On-site; USD 21,000 - 29,000; Full time

Job summary

PENN Entertainment in Detroit is seeking team members for our retail and guest services operations at Hollywood Casino at Greektown. You will help maintain the cleanliness and presentation of shops, understand product features, and support seamless guest experiences across outlets.

Responsibilities include following inventory procedures, assisting customers, and staying informed about events and amenities. The role requires a friendly attitude, basic computer skills, and availability for various

Qualifications

• Customer service experience is preferred.
• Cash handling and basic sales skills.
• Familiarity with point-of-sale systems.

Responsibilities

• Maintain shop cleanliness and presentation to attract customers.
• Know product features and benefits of merchandise across outlets.
• Follow inventory control procedures and log stock movements.
• Stay informed about casino events, activities, and amenities to assist guests.

Skills

Customer service

Cash handling

Sales

Tools

POS system

Job description

PENN Entertainment in Detroit is seeking team members for our retail and guest services operations at Hollywood Casino at Greektown. You will help maintain the cleanliness and presentation of shops, understand product features, and support seamless guest experiences across outlets.

Responsibilities include following inventory procedures, assisting customers, and staying informed about events and amenities. The role requires a friendly attitude, basic computer skills, and availability for various