Guest Experience Concierge

Lodgeworks; King of Prussia (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO

Health, vision, and dental benefits

401(k) with matching contributions

Paid holidays

Hotel and restaurant discounts

Job summary

A prominent hotel management company in King of Prussia is seeking a Guest Service Representative. In this role, you will be the first point of contact for guests, responsible for delivering excellent customer service, managing check-ins and check-outs, and resolving guest concerns. The ideal candidate should possess excellent communication skills, a dedication to hospitality, and a strong work ethic, alongside willingness to work as part of a team. Competitive wages and flexible benefits are offered.

Qualifications

• A team player with a strong work ethic and a love for hospitality.
• Ability to stand for an entire shift and handle physical tasks.
• Six months of related experience in hospitality or service industry is preferred.

Responsibilities

• Check guests in and out in a professional manner.
• Answer guest inquiries and resolve concerns promptly.
• Maintain accurate accounting and cash handling procedures.

Skills

Excellent communication

Hospitality orientation

Time management

Problem solving

Job description

A prominent hotel management company in King of Prussia is seeking a Guest Service Representative. In this role, you will be the first point of contact for guests, responsible for delivering excellent customer service, managing check-ins and check-outs, and resolving guest concerns. The ideal candidate should possess excellent communication skills, a dedication to hospitality, and a strong work ethic, alongside willingness to work as part of a team. Competitive wages and flexible benefits are offered.