Guest Experience Concierge

Ulta Beauty; Daytona Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Ulta Beauty in Daytona Beach, FL seeks a Guest Coordinator to engage guests and promote salon services through in-store and phone interactions. You will support the Experience Manager and drive performance in sales, guest service, and events, while upholding brand standards.

The role emphasizes customer relationships, product knowledge, and a personable, proactive approach to booking and service recommendations. A flexible schedule is required.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with basic technology; strong sales, product and service knowledge.

Responsibilities

• Meet or exceed store goals related to retail and service sales.
• Provide exceptional guest service and acknowledge guests.
• Manage salon phone calls, bookings, and guest records.
• Inform guests of promotions and invite them to try services.
• Maintain compliance with safety and sanitation procedures.

Skills

Tech proficiency

Sales competency

Customer relationships

Communication skills

Troubleshooting

Teamwork

Education

High school diploma

Tools

Point of Sale system

Apple devices

Services Booking System

Job description

Ulta Beauty in Daytona Beach, FL seeks a Guest Coordinator to engage guests and promote salon services through in-store and phone interactions. You will support the Experience Manager and drive performance in sales, guest service, and events, while upholding brand standards.

The role emphasizes customer relationships, product knowledge, and a personable, proactive approach to booking and service recommendations. A flexible schedule is required.