Guest Experience Concierge

Highgate; Cherry Hill Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Highgate Hotels is seeking a Front Office Agent for Residence Inn Cherry Hill, located in Cherry Hill, NJ. The role requires delivering attentive front desk service, handling check-ins and check-outs, and promoting hotel promotions to maximize occupancy and revenue.

The ideal candidate will have prior hotel experience, strong computer skills, and excellent communication with guests and colleagues. This is a full-time, on-site position with comprehensive benefits tied to employment status.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Computer experience required.
• Must communicate effectively with guests and staff.

Responsibilities

• Assist guests with check-in and check-out.
• Answer guest inquiries about local services.
• Balance and prepare shift paperwork.
• Maintain a clean and organized front desk area.
• Be familiar with room rates, packages and promotions.

Skills

Customer service

Computer skills

Multitasking

Communication

Hospitality knowledge

Education

HS diploma

College coursework

Tools

Front desk software

Job description

Highgate Hotels is seeking a Front Office Agent for Residence Inn Cherry Hill, located in Cherry Hill, NJ. The role requires delivering attentive front desk service, handling check-ins and check-outs, and promoting hotel promotions to maximize occupancy and revenue.

The ideal candidate will have prior hotel experience, strong computer skills, and excellent communication with guests and colleagues. This is a full-time, on-site position with comprehensive benefits tied to employment status.