Guest Experience Champion - Theatre Team Member

Cinemark USA, Inc.; Boca Raton (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Free Movies

Health Benefits

Paid Time Off

401(k) Matching

Growth Opportunities

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member at our Boca Raton location. You will greet guests, operate the POS system, verify tickets, and provide movie information while upholding hygiene and safety standards.

The role may include duties as Usher, Box Office, or Concessionist to meet staffing needs. A friendly, energetic attitude and teamwork are essential for success on this fast-paced team.

Qualifications

• Must be at least 16 years of age.
• Completes basic food handling training and any local/state certification.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Excellent guest service skills.
• Interpersonal skills to communicate with all ages and abilities.
• Ability to work in a team and follow directions.
• English language proficiency is required.

Responsibilities

• Greets guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for transactions at the assigned register.
• Verifies tickets at the podium and directs guests to auditoriums.
• Provides pricing, movie information, and event details.
• Maintains theatre cleanliness and safety across areas.
• Supports opening/closing duties as assigned.

Skills

Guest service

English proficiency

Teamwork

Cash handling

Education

Food handling certification

Job description

Cinemark USA, Inc. is seeking a Theatre Team Member at our Boca Raton location. You will greet guests, operate the POS system, verify tickets, and provide movie information while upholding hygiene and safety standards.

The role may include duties as Usher, Box Office, or Concessionist to meet staffing needs. A friendly, energetic attitude and teamwork are essential for success on this fast-paced team.