Guest Experience Champion — Lead, Delight & Resolve

McDonald's

Fort Meade (FL)

On-site

USD 19,286 - 21,917

Part time

14 days+

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Benefits offered by this job

Competitive pay from $14.00 to $15.91 per hour
Employee discounts and free meals
Paid sick leave and/or time off
Tuition reimbursement
Training and advancement opportunities
401k plan
Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Fort Meade, Florida is seeking a Guest Experience Lead. In this role, you'll check in with guests and ensure they are enjoying their visit, while also tackling any concerns. We're looking for someone with a passion for serving others and the ability to communicate effectively. This position offers flexible scheduling and various perks such as competitive pay and employee discounts.

Qualifications

  • A strong desire to learn and grow within the company.
  • Willingness to engage and assist guests.
  • Ability to work as part of a team.

Responsibilities

  • Lead the experience by checking in with guests.
  • Handle guest concerns and provide satisfaction.
  • Maintain a friendly and clean restaurant environment.
  • Familiarize guests with promotions and the McDonald's App.

Skills

Humble and hospitable demeanor
Passion for helping and serving others
Effective communication
Ability to anticipate customer needs

Job description

A leading fast-food chain in Fort Meade, Florida is seeking a Guest Experience Lead. In this role, you'll check in with guests and ensure they are enjoying their visit, while also tackling any concerns. We're looking for someone with a passion for serving others and the ability to communicate effectively. This position offers flexible scheduling and various perks such as competitive pay and employee discounts.
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