Guest Experience Lead: Customer Delight & Team Leader

McDonald's; Avon Park (FL); On-site; USD 19,286 - 21,917; Part time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Avon Park is seeking a Guest Experience Lead to enhance guest satisfaction through effective communication and teamwork. Responsibilities include checking in with guests, resolving concerns, and maintaining a welcoming environment. Successful candidates will possess strong interpersonal skills, a passion for service, and a desire to grow. The position offers flexible scheduling and benefits such as employee discounts and medical coverage.

Qualifications

• Ability to lead guest experiences and ensure customer satisfaction.
• Teamwork to maintain a friendly and clean environment.
• Willingness to learn about promotions and mobile features.

Responsibilities

• Check in with guests to ensure they are enjoying their experience.
• Handle guest concerns and provide resolutions.
• Work collaboratively with team members.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Effective communication

Anticipating customer needs

Job description

A leading fast-food chain in Avon Park is seeking a Guest Experience Lead to enhance guest satisfaction through effective communication and teamwork. Responsibilities include checking in with guests, resolving concerns, and maintaining a welcoming environment. Successful candidates will possess strong interpersonal skills, a passion for service, and a desire to grow. The position offers flexible scheduling and benefits such as employee discounts and medical coverage.