Guest Experience Champion - App & Service Lead

McDonald's; Tampa (FL); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Competitive pay from $14.50

Employee discounts

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Tampa seeks a Guest Experience Lead to focus on delivering a welcoming experience and supporting the restaurant team. Candidates should possess a hospitable demeanor and a passion for serving others. The role includes ensuring guest satisfaction, handling concerns, and maintaining a friendly environment. Benefits include competitive pay starting at $14.50, employee discounts, and medical benefits.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience to ensure enjoyment.
• Handle guest concerns and provide resolutions.
• Work with team to maintain a welcoming restaurant environment.
• Offer insights into promotions and benefits.

Skills

Humble and hospitable demeanor

Passion for helping and serving

Ability to communicate effectively

Job description

A leading fast-food chain in Tampa seeks a Guest Experience Lead to focus on delivering a welcoming experience and supporting the restaurant team. Candidates should possess a hospitable demeanor and a passion for serving others. The role includes ensuring guest satisfaction, handling concerns, and maintaining a friendly environment. Benefits include competitive pay starting at $14.50, employee discounts, and medical benefits.