Guest Experience Lead - Flexible Hours & Growth

McDonald's; Cutler (FL); On-site; USD 20,319 - 23,088; Full time

Benefits offered by this job

Competitive pay from $14.75 to $16.76 per hour

Employee discounts and free meals

Paid sick leave and/or time off

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A global fast-food leader is seeking a Guest Experience Lead in Cutler, FL. This role involves ensuring a welcoming environment for guests, addressing their concerns, and working collaboratively with team members. Ideal candidates will demonstrate strong customer service skills and a passion for helping others. Flexible scheduling and competitive pay are offered, along with various benefits including employee discounts and tuition reimbursement.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolve to their satisfaction.
• Understand that teamwork is key: Work hand in hand with your team.
• Offer expert insight into promotions and benefits of utilizing McDonald's App.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

A global fast-food leader is seeking a Guest Experience Lead in Cutler, FL. This role involves ensuring a welcoming environment for guests, addressing their concerns, and working collaboratively with team members. Ideal candidates will demonstrate strong customer service skills and a passion for helping others. Flexible scheduling and competitive pay are offered, along with various benefits including employee discounts and tuition reimbursement.